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OUR PROCESS

Regularly tracking and communicating data ensures we continue to provide the highest quality service.

Communication and accountability

Tracking and reporting:​

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  • Attendance reports

  • Schedule reports, no shows, store turn-aways

  • Store Ratings via IVR

  • Average Rating and % of stores that called in to our IVR System to rate our service for the week

  • IVR Ratings vs Audit Ratings

  • Number of Monthly Audits conducted

  • Weekly Schedule Changes

  • All Calls/Emails over the past 2 weeks that client has received – Broken down by Issue.

  • Scheduled Project Work

  • Strip and Scrub Schedules

  • Window Cleanings

  • List of all Window Tickets client has received.

Efficient and evolving

Incorporating the latest technology:​

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  • Asset management
  • Work order systems
  • Time and attendance
  • Mobile on-site evaluations

Experienced professionals

Specially trained personnel provide a full range of services to meet your business needs.

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Designated regional coordinators  work closely with you to track service quality.

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​Senior management team with strong business and operational backgrounds along with extensive experience in facilities and floor care management offer strong leadership, innovation and low-risk solutions.

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